Last updated: July 2026
Overview
Jamaica Homes Jobs operates a job board platform connecting employers with candidates across Jamaica. This policy explains when refunds are available for job listing packages purchased through this website.
Job Posting Packages
Once a job listing package has been purchased and a job listing has been published to the site, the fee is non-refundable. This is because the listing is immediately live and visible to candidates.
If you have purchased a package but have not yet used it to post a job, you may request a refund within 14 days of the original purchase date. Refunds for unused packages are processed at our discretion and will be returned to your original payment method.
Technical Errors
If a payment was processed but your job listing was not published or your package was not credited to your account due to a technical fault on our part, please contact us within 7 days at office@jamaica-homes.com. We will investigate and, if the error is confirmed, issue a full refund or credit at your preference.
Duplicate Charges
If you believe you have been charged more than once for the same purchase, contact us immediately with your order details. Confirmed duplicate charges will be refunded in full.
How to Request a Refund
To request a refund, email office@jamaica-homes.com with:
- Your name and registered email address
- Your order number (found in your confirmation email)
- The reason for your refund request
We will respond within 3 business days. Approved refunds are processed within 5–10 business days depending on your bank or card provider.
General Consumption Tax (GCT)
Where GCT is applicable and has been charged on your purchase, any approved refund will include the GCT component.
Contact
For any questions about this policy, please email office@jamaica-homes.com.
